Frequently Asked Questions

  • We are not currently accepting new patients.

    Health Connect Ontario is a service that helps Ontarians find a physician. You can either call them at 811 or visit them online at Health Care Connect

  • If you have a cough, fever, sinus infection, ear infection, skin rash, or irritation which you feel cannot wait until a routine appointment with your Family Physician then the After Hours Clinic is able to assist you.

    Urgent care is NOT for follow up paperwork, test results, or routine appointments.

  • If you are needing a refill for your prescripton, please have your pharmacy fax your renewal request to our office.

    It can take up to 3-5 business days for the refill request to be completed. Be sure to plan ahead if you will be traveling.

  • As per Canadian Immunization Guideline, if you are born prior to 1970, you are considered naturally immune to Measles. However, if you are travelling and vaccine history is unknown and no lab confirmed immunity, you can receive one dose of MMR.

    If you were born between 1970 and 1991 you are eligible for one dose of MMR if you have only have one documented dose.

    MMR vaccine may be given as early as 6 months of age; however, 2 additional doses of measles-containing vaccine must be administered after the child is 12 months old to ensure long lasting immunity to measles.

  • We do not accept walk in appointments. All services are by booked appointment only.

  • It is a parent’s/guardian’s responsibility to report their children’s immunization records to Public Health each time the are vaccinated.

    To view, update and print your child’s immunization records, please use the following link.

    https://www.healthunit.com/immunization-records